We solve all your doubts

Contact with us

Our team is at your disposal to answer any questions you may have.

Parque empresarial Circuito de Cheste
C/ Alto de las Garberas, 2
46380 Cheste

Tel: +34 96 384 10 63
Mobile: +34 672 142 300
Critical service (24h): +34 687 71 55 69
asmen@asmen.es asmen@asmen.es

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Warehousing, order picking and last mile delivery services to destinations worldwide from our logistics centers located in:

Germany (LZ), Italy (BZ), Spain (VC), Hungary (BU), Greece (AT), Bulgaria (SF), Cyprus (NI), Romania (ST) and Portugal (MA).

DO YOU HAVE ANY DOUBTS?

Frequently Asked Questions

Our team is available from Monday to Friday, from 8:00 am to 8:00 pm. For emergencies outside these hours, we have a 24/7 support service.

You can track your shipment in real time through our online platform using the tracking number provided. If you do not have access to the platform, contact us by phone, email or WhatsApp for assistance. Phone: +34 96 384 10 63

| E-mail: asmen@asmen.es | WhatsApp: +34 687 71 55 69

The estimated time of arrival of your package can be verified through our online tracking platform. If you need more information, our customer service team is available to assist you with the specific details of your shipment. Phone: +34 96 384 10 63

| E-mail: asmen@asmen.es | WhatsApp: +34 687 71 55 69

If you do not have a tracking number, please contact us with the order details, such as the recipient’s name and delivery address. Our customer service team will assist you in locating your shipment. Phone: +34 96 384 10 63

| E-mail: asmen@asmen.es | WhatsApp: +34 687 71 55 69

If you were not present when the delivery driver attempted to deliver your package, you can reschedule the delivery through our online platform or by contacting our customer service team to arrange a new delivery date and time.

Phone: +34 96 384 10 63 | Email: asmen@asmen.es | WhatsApp: +34 687 71 55 69

We are sorry for the delay in the delivery of your package. You can check the status of your shipment through our online platform or contact us for more information and assistance in resolving any problems. Phone: +34 96 384 10 63

| E-mail: asmen@asmen.es | WhatsApp: +34 687 71 55 69

You can request that the carrier call you prior to delivery through our online platform or by contacting our customer service team, who will handle this request for you.

Phone: +34 96 384 10 63 | Email: asmen@asmen.es | WhatsApp: +34 687 71 55 69

If you need to change the shipping address or delivery date, you can do so through our online platform or by contacting our customer service team to make the necessary adjustments.

Phone: +34 96 384 10 63 | Email: asmen@asmen.es | WhatsApp: +34 687 71 55 69

We offer the option to select a specific time for the pickup of your shipment. You can schedule this through our online platform or by contacting our customer service team. Phone: +34 96 384 10 63

| E-mail: asmen@asmen.es | WhatsApp: +34 687 71 55 69

You can contact our customer service team through the following channels:

Telephone: +34 96 384 10 63 | Email: asmen@asmen.es | WhatsApp: +34 687 71 55 69

Contact with us

Turn your shipments into an exceptional experience

Turn your shipments into an exceptional experience